Shipping + Handling

Shipping + Handling

SHIPPING

What shipping methods do you offer?

We offer a $10 flat rate shipping for all orders. Shipping is via Sendle.

 

How long does shipping take?

Your Bertie Slippers should be received within 2–5 business days for metropolitan areas & 4–10 business days for rural areas.

Personalised Bertie Slippers take up to 15 business days from order to delivery.

 

Where is my order? Has it shipped yet?

Orders received before 12pm AEST will be dispatched the next business day.

Orders received after 12pm AEST will be dispatched the next business day after that. Please note this is a guide only.

Orders receive full tracking information, communicated via email at the time dispatch. If you have any questions around the delivery of your parcel, please contact our Customer Service team at bertie@bertieslippers.com.au.